Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We ship through Courier shipping and speed post.

Do You Ship Internationally?

Yes, we do ship internationally. Additional shipping fee needs to be paid separately.

How Long Will It Take To Get My Package?

It can take from 3-30 days for package to arrive depending on courier facility.

PAYMENT

What Payment Methods Are Accepted?

We accept all Debit Cards, Credit Cards, Net Banking, UPI, and Wallet payments through Razorpay Payment Gateway

Is Buying On-Line Safe?

Buying online is completely safe as no card details are collected on the merchant website. Your payment is processed at RBI registered payment gateway provider Razorpay and your data is completely safe.

Order & Retunrs

How do I place an Order?

Choose a product, create an account, place order, make payment and wait for your delivery. 🙂

How Can I Cancel Or Change My Order?

In most cases change in an order is not allowed. If product is yet to be shipped, you can contact us immediately to make any changes to your order or to cancel your order.

Do I need an account to place an order?

Yes, you need an account to place order. Account helps you manage your orders and order seamlessly in future.

How Do I Track My Order?

Once your order is shipped, we will provide you with a tracking ID. You can visit courier company site to track your order.

How Can I Return a Product?

For returns, please contact our customer care. As in shoe product, returns can be done only in very exceptional cases, as decided by our management.
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